tj1971's Privacy Policy
The security of your personal information is our highest priority. This policy describes in detail how tj1971 collects, uses, and protects your information.
Introduction and Scope
tj1971 ("we", "our", or "platform") is a trusted online gaming platform in Bangladesh. When you use our website, application, or related services, you agree to the terms described in this privacy policy. This policy is an integral part of our terms and conditions.
This privacy policy applies to all users in Bangladesh. We use industry-leading SSL encryption and security technology to protect your personal information. Your trust and confidence are our most important asset.
What Information We Collect
tj1971 collects only the information necessary to provide services, manage accounts, and ensure security. We do not collect any unnecessary information.
Personal Identity Information
During registration, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Valid email address
- Mobile number
- National ID card or passport details (for KYC verification)
Financial and Transaction Information
For secure payment processing, we collect:
- bKash, Nagad, Rocket, or Upay account numbers
- Deposit and withdrawal history
- Transaction dates and amounts
- Payment method type
Gaming Activity Information
To improve your gaming experience, we collect:
- Types of games played and game history
- Bet amounts and outcomes
- Bonus claim and usage records
- Game session duration
Technical Information
The following is collected automatically to ensure platform security and performance:
- IP address and device type
- Browser information and operating system
- Cookie and session data
- Login time and location information
How We Use Information
tj1971 uses the information we collect for the following purposes. We never sell your information to third parties.
3.1 Account Management
Information is used to create, manage, and secure your account. This includes identity verification and age confirmation.
3.2 Payment Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Transactions with a minimum of ৳500 for deposits or withdrawals are processed securely.
3.3 Customer Support
Relevant information is used to resolve your issues quickly through our 24/7 live chat support.
3.4 Fraud Prevention
Information is used to detect and prevent suspicious activity, to stop multiple account creation, and to comply with anti-money laundering policies.
3.5 Service Improvement
Information is used for analytical purposes to make your gaming experience more enjoyable, to add new features, and to improve platform performance.
3.6 Legal Obligations
Your information may be used where necessary to comply with applicable laws, regulations, or directives from regulatory authorities.
Information Disclosure and Sharing
tj1971 never sells your personal information. However, information may be shared with third parties in certain specific circumstances:
4.1 Payment Processing Organizations
The financial information required to operate payment gateways such as bKash, Nagad, Rocket, and Upay is shared. These organizations are governed by their own privacy policies.
4.2 Technology Service Providers
We work with trusted technology partners to operate the platform. These partners may access information solely for the purpose of providing contracted services.
4.3 Legal Requirements
Information may be disclosed in response to a court order, legal process, or a lawful request from a government authority. We always follow legal guidance in such disclosures.
Cookies and Tracking Technology
tj1971 uses cookies to improve your browsing experience and to ensure the functionality of the platform.
5.1 Essential Cookies
These cookies are necessary for the basic functions of the platform. They are used to maintain login status, carry out security verification, and complete payment transactions. Disabling these cookies will prevent the platform from working properly.
5.2 Functionality Cookies
These cookies are used to remember your preferences, language settings, and personalized experience. They make your gaming experience smoother and more enjoyable.
5.3 Analytics Cookies
These cookies help analyze platform usage patterns and improve services. The data collected is anonymous and kept in aggregated form.
5.4 Cookie Control
You can control cookies by changing your browser settings. Please note that disabling essential cookies may prevent you from logging in to your account or completing transactions.
Data Security Measures
tj1971 uses industry-standard technology and practices to keep your information secure in accordance with your privacy policy.
SSL Encryption
All data transfers are protected by 256-bit SSL
Firewall Protection
Advanced firewall and intrusion detection systems
Two-Factor Verification
Two-factor authentication is available
Regular Audits
Regular security testing and updates
While we strive to ensure the highest level of security, no digital system is completely impenetrable. We therefore ask you to keep your password private, be careful when using public Wi-Fi, and contact us if you notice any suspicious activity.
Data Retention Period
tj1971 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
7.1 Account Information
Personal identity information is retained for as long as your account is active. Even after an account is closed, some information may be kept for a specified period to meet legal obligations.
7.2 Financial Transaction Records
Payment-related information is retained for an extended period due to financial audit and legal requirements. This is necessary to comply with anti-money laundering regulations.
7.3 Technical Logs
Technical information and logs collected for security purposes are kept for a limited time and are deleted regularly.
Your Rights and Controls
tj1971 believes you should have full control over your own information. We therefore provide you with the following rights:
8.1 Right to Access Information
You have the right to know what information we have collected about you. You can contact our customer support team to request a copy of your information.
8.2 Right to Correct Information
If there is any error in the information we have collected about you, you may request a correction. We will correct it as quickly as possible.
8.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. We are obliged to delete information that is not subject to legal obligations.
8.4 Right to Object to Processing
You may object to the use of your information for specific purposes. You may request at any time to stop receiving marketing communications.
To exercise these rights, contact us via our 24/7 live chat or email. We generally respond to your request as quickly as possible.
Protection of Minors
Important Age-Related Policy
tj1971 strictly prohibits persons under the age of 21 from using the platform. We do not intentionally collect personal information from any minor.
We collect date of birth during the registration process for age verification. If we learn that a minor has created an account, that account will be closed immediately and all collected information will be deleted.
A note to parents — please make your children aware of online gaming and use parental control software.
Changes to the Privacy Policy
tj1971 reserves the right to update or change this privacy policy at any time. In the event of changes:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, a notification will be sent to the registered email address.
- Continued use of the platform after changes have been made will be considered acceptance of the new policy.
- If you do not agree to the updated policy, you may request to close your account at any time.
We recommend that you review this privacy policy regularly so that you remain aware of the latest changes.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is always ready to assist you.
Live Chat Support
Get assistance in Bengali 24 hours a day, 7 days a week
Email Support
For more details, visit our FAQ page or read our Terms and Conditions. To learn about responsible gaming, visit the Responsible Gaming page.